Helpdesk Support Salaries in Massachusetts

Troubleshoots and resolves incident tickets related to technical difficulties with hardware, software, and the network. Cisco Call Manager experience a plus.

$30 - $33 an hour

1 day ago

You will work directly with users to diagnose and resolve technical issues, manage service requests from initial report through resolution, and collaborate with…

$76,000 - $96,000 a year

7 days ago

Answer incoming calls and respond to email inquiries, providing frontline troubleshooting for software, hardware, and general computer use issues.

This includes communicating technical information in a clear and understandable manner to non-technical users. Creating and managing technical documentation.

$22.50 - $26.50 an hour

Associate degree, technical certification, coursework, or relevant experience in Information Technology, Computer Science, Information Systems, or a related…

$24 - $27 an hour

9 days ago

Candidates should have the ability to articulate technical tasks verbally and in writing and have the ability to lend a technical perspective to customers in a…