Customer Service Manager Salaries in Lodi, NJ

Manages escalated calls from customers as well as provides in-call assistance needed for associates in the center.

$57,000 - $133,000 a year

TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.

$80,000 - $99,000 a year

Experience managing AI-assisted support tooling (e.g., Intercom/Fin or similar) and a clear point of view on where automation should and shouldn't own the…

$127,935 - $156,365 a year

4 days ago

Recruit, develop, and retain a high-performing team of managers, team leads, QA specialists, trainers, and agents. Remote Transition & Operational Build-Out.

$170,000 - $200,000 a year

Handle customer calls periodically to stay in-tune with trends, issues, and navigating CS tools as well as to help with volume when needed.

$55,000 - $65,000 a year

4 days ago

Leverage internal and external data insights to develop actionable strategies to improve service levels, customer scorecards, and overall performance.

$105,000 - $120,000 a year