Service Desk Manager Salaries in Virginia

Train personnel on help desk systems, tools, knowledge resources, documentation standards, troubleshooting methods, and current technical or product updates.

$130,000 - $222,100 a year

1 day ago

Manage and provide daily direction to service desk staff across onsite and remote support functions; coordinate integration between off-site service desk…

$109,525.50 - $119,023.50 a year

Assist in the implementation of new help desk tools and technologies. Salary up to $165,000, depending on qualifications, including relevant certifications,…

Up to $165,000 a year

Oversee the design, build-out, and ongoing improvement of Tier Zero self-service capabilities, including virtual agents, knowledge portals, and automated…

$89,261 - $151,744 a year

Associate’s or bachelor’s degree in information technology, business, or related field, or equivalent experience preferred.

$110,600 - $128,600 a year

Education: Bachelor’s degree in a related field or equivalent experience is required; technical certifications aligned with Microsoft Office 365/Azure…

$85,000 - $100,000 a year