Customer Care Manager Salaries in Macomb, MI

Associate's or Bachelor's degree in Business, Supply Chain, Communications, or a related field preferred. Lead, coach, and develop the Customer Service team to…

$105,000 - $120,000 a year

We remove obstacles and provide support to our field team to drive high-impact process improvements which help build trust with our field partners, dealers and…

5 days ago

Able to perform all customer service rep & order entry duties. Ability to coach and develop staff while maintaining high levels of engagement.

$90,000 - $114,100 a year

11 days ago

Participate in quality listening sessions and ensure feedback sessions happen to provide timely feedback to agents and improve overall quality performance of…

$180,000 - $200,000 a year

This hands-on role serves as a key liaison between customers and internal departments while driving process efficiency and customer satisfaction.

11 days ago

Track and evaluate employee communications with customers by monitoring, reviewing, and scoring calls, chats, emails, and tasks.

$65,000 - $70,000 a year