Helpdesk Manager Salaries in Manassas, VA

Monitor Service Desk performance and customer service skills (phone calls, email and in person) for training and addressing areas of concern.

$80,000 - $100,000 a year

Minimum Education: Bachelor's Degree in information technology, business administration, or related field; Information Technology Infrastructure Library (ITIL)…

$64,862 - $92,970 a year

Assist in the implementation of new help desk tools and technologies. Salary up to $165,000, depending on qualifications, including relevant certifications,…

Up to $165,000 a year

Associate’s or bachelor’s degree in information technology, business, or related field, or equivalent experience preferred.

$110,600 - $128,600 a year

Active IAT Level II certification. Preferred certification in Information Technology Information Library (ITIL) v3 or later.

$150,000 - $170,000 a year

Responsible for the daily assignment, management and support of end user requests, incidents and change tickets, including effectively and efficiently managing…

$120,000 - $162,000 a year

3 days ago