Retention Specialist Salaries in Matthews, NC

Handle inbound and outbound calls with customers experiencing service concerns, installation issues, or expressing intent to cancel.

The Specialist also assists with tracking and testing technical development work, and supports quality assurance reviews for member communications, invoices,…

$87,000 - $109,000 a year

Performs a variety of responsible entry-level clerical, administrative, and program support duties for the Human Resources Department.

$51,293 - $79,504 a year

4 days ago

This position supports audit and investigative activities by evaluating incoming referrals, conducting risk-based case assessments, performing FWA tip triage,…

$64,000 - $80,000 a year

Communicate closely with the field team, managers, sales team, and other departments. Interacts with customers via telephone or email to provide support and…

Perform outbound and inbound collection calls to resolve delinquent accounts. Demonstrates excellent judgement and resolves difficult calls and situations.

$23.37 - $31.15 an hour