Senior Customer Service Representative Salaries in Matthews, NC

Anticipate and mitigate churn risks by identifying at-risk accounts and implementing proactive retention strategies. $80 monthly wifi allowance.

$80,000 - $125,000 a year

12 days ago

Proficiency with CRM, Customer Success platforms, forecasting tools, and analytics systems. Proven track record of owning renewals and driving measurable…

$90,000 - $115,000 a year

Valid driver's license required. Bachelor's degree in relevant field of study (or equivalent experience). Six Sigma or similar process improvement certification…

$150,000 - $181,250 a year

14 days ago

Own onboarding for new partners in NAM, product training, certification, data architecture guidance, and joint value proposition development.

$90,000 - $120,000 a year

You begin to effectively present in open enrollment meetings, participate on client calls, and reply to clients via email.

Experience in driving continuous improvement in operating platforms, using innovation and design thinking techniques.

12 days ago