Helpdesk Specialist Ii Salaries in McLean, VA

Activities may include, but are not limited to software repair, diagnostic testing, and the utilization of remote control tools used to take over the user’s…

$70,000 - $95,000 a year

Experience in IT customer service including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover tools and…

$55,000 - $67,000 a year

4 days ago

Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents. Knowledge of Microsoft Office Suite.

$0.01 - $42.96 an hour

Support field technicians by providing remote diagnostics, log reviews, and configuration assistance. Provide Tier 1–2 technical support for ESS platforms,…

$90,640 - $135,960 a year

Possess a valid driver’s license and ability to lift up to 50 lbs. Must possess an industry-recognized certification such as CompTIA A+, MCSE, or equivalent.

$70,000 a year

This remote telephone based operational support role requires a service-oriented mentality, high sense of ownership of the incidents, problems, and requests,…