It Service Manager Salaries in Virginia

Oversee the design, build-out, and ongoing improvement of Tier Zero self-service capabilities, including virtual agents, knowledge portals, and automated…

$89,261 - $151,744 a year

Experience overseeing multi-tier technical support operations and interfacing with other enterprise support, systems engineering, and infrastructure teams.

$120,000 - $130,000 a year

Monitor Service Desk performance and customer service skills (phone calls, email and in person) for training and addressing areas of concern.

$80,000 - $100,000 a year

Manage vendor relationships, participate in budget planning, and support forecasting and license optimization for end‑user technologies.

$163,900 - $198,300 a year

Experience supporting field or industrial workforces (construction, engineering, or similar). You are expected to monitor and respond to communications (phone…

Help Desk Institute Support Center Manager (HDI-SCM) certification. 12+ years of experience and a bachelors or commensurate experience managing, maturing, and…

$150,000 - $199,260 a year