Help Desk Lead Salaries in Florida

As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is…

$61,900 - $141,000 a year

11 days ago

The contractor shall develop and enforce Service Level Agreements (SLAs) for response times, ticket resolution, and escalation procedures.

Possess the knowledge and capability to lead and manage a technical help desk team, ensuring high-quality IT support services for cloud-based and on-premises…

$59,644 - $123,877 a year

The ideal candidate will be responsible for overseeing the daily operations of the help desk, ensuring timely and effective resolution of technical issues, and…

Assist senior colleagues in managing internal client relationships, handling complex technical requests, and ensuring a high level of client satisfaction.

$35 - $40 an hour

Ability to design and develop comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e-learning modules.

$180,000 - $200,000 a year