Customer Service Manager Salaries in Middletown, PA

Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans.

$60,000 - $90,000 a year

Recruit, hire, train, and develop top talent while building an engaged and collaborative team. Generous, front-loaded PTO—no waiting on accrual to take that…

A valid driver's license may be required. The Enterprise Manager, Customer Success, plays a critical role in driving strategic growth, profitability and…

$94,903 - $149,133 a year

Manage a team of customer advocacy agents within a specified region, provide training and support for state activities within region. As required up to 50%.

7 days ago

Review and evaluate customer interactions (calls, chat, email) using standardized scorecards. Familiarity with call monitoring or QA tools.

Provide daily guidance, coaching, and support to assigned agents. High school diploma or equivalent (associate or bachelor’s preferred).