Customer Service Representative Salaries in Monroe, NC

Averages answering approximately 100 inbound calls per day . Averages answering calls in fewer than 12 seconds. Provides service quotes for new customers.

Ability to understand technical products and customer requirements. Process RMAs, initiate debit/credit requests, and log customer complaints.

$26 - $27 an hour

Route necessary calls accurately the first time. Possesses a passion for helping others and is extremely comfortable fielding a wide variety of calls.

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. With a 30-hour work week.

$16 - $18 an hour

12 days ago

Assist with customer retention strategies. Experience in customer service preferred. Ability to handle high-stress situations calmly.

$50,000 - $70,000 a year

Previous customer service experience preferred. Detail-oriented and able to multitask. Your attention to detail, customer service skills, and desire to help…

$43,000 - $64,900 a year