Customer Service Technician Salaries in Monroe, NC

Ability to understand technical products and customer requirements. Process RMAs, initiate debit/credit requests, and log customer complaints.

$26 - $27 an hour

Averages answering approximately 100 inbound calls per day . Averages answering calls in fewer than 12 seconds. Provides service quotes for new customers.

Route necessary calls accurately the first time. Possesses a passion for helping others and is extremely comfortable fielding a wide variety of calls.

The Customer Service Representative (CSR) is responsible for providing world-class order-to-invoice customer satisfaction, to include order entry and…

Corresponds directly with requestors, including builder representatives, developers, etc. by providing quotes and answering inquiries.

$51,074.15 - $76,611.23 a year

2 days ago

Make outbound calls regarding billing and setting up appointments. Deescalate calls or direct them to the proper department for assistance.

1 day ago