Help Desk Analyst Salaries in Mount Prospect, IL

Bachelor’s degree in information technology, computer science, engineering, other technical field or specialized training. Cisco CCNA certification a plus.

$70,000 - $85,000 a year

Maintain and troubleshoot workplace technologies including conference room equipment, collaboration tools, and printing solutions.

$80,000 - $90,000 a year

Excellent communications and interpersonal skills; professional telephone demeanor. ITIL knowledge preferred or certification is a plus.

Ability to communicate complex technical concepts to non-technical audiences. Oversee resolution of technical issues across hardware, software, and network…

$93,000 - $123,000 a year

13 days ago

Maintain and develop documentation for system processes and procedures. The candidate should have a high degree of customer service and technical aptitude.

Bachelor’s degree in business administration, computer science, information systems or a related field or equivalent combination of education and experience.

$30 an hour