Helpdesk Engineer Salaries in New York State

Ability to translate detailed technical information into simple terms that non-technical customers can understand easily. Help desk: 1 year (Required).

$22 - $27 an hour

2 days ago

They will utilize basic technical knowledge to support IT initiatives and provide first-level technical information systems support to the H2M community.

$24 - $34 an hour

Serve as a primary escalation point for the Helpdesk team for advanced end-user issues requiring deeper technical investigation.

$92,000 - $115,000 a year

9 days ago

Ability to communicate technical concepts clearly to non-technical users (experience conducting one-on-one training a plus).

$60,000 - $100,000 a year

Help communicate new feature readiness, support needs, risk considerations, and rollout requirements to both technical and non-technical stakeholders.

$80,000 - $90,000 a year

Strong customer service orientation, with clear communication for both technical and non-technical users. This position provides day-to-day technical support to…

$40 - $45 an hour

11 days ago