Customer Experience Agent Salaries in New York State

Handle a high volume of inbound calls (approximately 45–75 calls per day). Identify and appropriately escalate complex or sensitive calls.

$20 an hour

Participate in the pre-arrival emails and calls to ensure all details of the reservations are correct, and all guests’ needs are being addressed.

Up to $31 an hour

9 days ago

This contact center agent, fully remote position provides efficient and courteous consumer service via various contact center technologies, such as chat,…

$17.49 - $21.80 an hour

Advise guest of any messages, mail, faxes, etc. received for them and hand them to the guest if they come directly to the front desk.

$31.48 an hour

Previous front desk or customer service experience required; luxury hospitality experience strongly preferred. Guest Service Agent (Front Desk Agent).

Up to $30 an hour

Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. The Guest Service Agent is responsible for providing attentive,…

$32 - $34 an hour