Helpdesk Support Salaries in Pennsylvania

The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand.

Must have data entry Experience. Log all incoming problems and requests and actions taken to resolve them. Maintain a thorough working knowledge of the day-to-…

Associate degree in Information Technology, Computer Science, or a related field (or equivalent experience). Provide IT support for remote employees, ensuring…

$45,000 - $70,000 a year

Log all incoming problems and requests and actions taken to resolve them. Provide first response help desk support to all customers and users.

Field incoming requests to the Help Desk via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues.

Provides advanced technical support for software and hardware of end-user computing. Provides advanced troubleshooting to readily identify complex or ambiguous…