Customer Solutions Specialist Salaries in Norcross, GA

We collaborate everyday using a variety of tools such as slack, google meet, and confluence/ JIRA to ensure we're making decisions with our customers' best…

Additionally, you will confirm permit fees, review computer records for permit processing, answer calls, assist callers and walk-in customers with application…

$23.64 - $30.72 an hour

Key Responsibilities • Resolve Customer Issues: Own cases by performing detailed technical investigation, replicating issues, and determining optimal solutions.

As a CCSII, you’re not just answering questions; you are a strategic partner to our customers, leveraging deep product mastery to turn complex challenges into…

$23.50 - $28.80 an hour

Answers incoming phone calls from customers and assists call or routes call to appropriate person. Communicates with customers on the status of service calls.

You communicate clearly and professionally, explaining technical concepts to non-technical audiences and keeping customers informed throughout onboarding.

$67,200 - $100,800 a year