Technical Support Analyst Salaries in Norfolk, VA

Senior-level service desk role that provides expert-level technical support, leads service desk process improvement, assists with major incident coordination,…

$80,000 - $90,000 a year

Provide help desk support for PE Program business and legacy systems, including processing trouble calls, maintaining trouble call records, tracking issues…

$97,000 - $140,000 a year

13 days ago

Possess a valid driver’s license and be able to provide an annual Motor Vehicle Report (MVR) that meets requirements. Troubleshooting some software as needed.

Ability to develop or modify scripts using tools such as PowerShell, Python, or Bash to automate repeatable support tasks, improve reporting, and increase…

$28.50 - $36.00 an hour

1 day ago

Ensure all calls and requests are documented accurately in ServiceNow and that service level agreements are met. This is a designated key personnel position.

Provide deep functional and technical analysis on escalated issues, identify root causes, and recommend solutions. This is a designated key personnel position.