Help Desk Analyst Salaries in Illinois

Reliable personal vehicle, valid driver’s license, and insurance required to travel between multiple Trilogy locations. Update team on new support issues.

$24.38 - $28.04 an hour

Supports the Hospital Information Systems Customer Service Team in projects and assists in processing issues reported to the Bureau//'s Help Desk via telephone…

$30 - $40 an hour

3 days ago

BS or BA degree in related field is preferred. This position is responsible for effectively resolving technical issues, properly documenting issue resolution…

$22 - $30 an hour

8 days ago

Bachelor’s degree in information technology, computer science, engineering, other technical field or specialized training. Cisco CCNA certification a plus.

$70,000 - $85,000 a year

Excellent communications and interpersonal skills; professional telephone demeanor. ITIL knowledge preferred or certification is a plus.

Even at the front line of support, AI tools can meaningfully improve the quality and speed of the work. Leverage AI to help communicate technical issues to non-…