Senior Customer Support Representative Salaries in Ohio

Experience: A minimum of 2 years troubleshooting experience in a high-volume help desk or technical support environment.

$23.94 - $31.15 an hour

Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery…

$54,000 - $70,000 a year

Handle advanced and/or escalated calls, typically focused on collections or customer service activity; must demonstrate an advanced level of problem-solving.

The candidate would be responsible for taking initial help desk calls and requests, and assisting with the problem until it has been resolved.

$22 an hour

Liaise with billing attorney/secretary, and client representatives in the resubmission of invoices; ensure corrective action is in place for future submissions.

$26 - $28 an hour

Receives inbound customer service calls, assesses root cause(s) of customer issues, and resolves customer concerns in a timely and professional manner in order…

$31,819 - $58,865 a year