Call Center Supervisor Salaries in Connecticut

Problem Solving: Situations can be recurring or variable in nature, pertaining to customer billing or service issues, interpretation of state and regulatory…

$80,000 a year

1 day ago

Keep agents aware of inbound calls, calls waiting, abandonment rate, etc. Monitor queue and track inbound/outbound calls for the agency and by employee.

$64,480 a year

Partner cross-functionally to design and implement technical and operational solutions that improve efficiency and service delivery.

$24 - $26 an hour

Provides daily direction and communication to employees so that calls are answered in a timely, efficient and knowledgeable manner.

$60,000 a year

Coach, mentor, and develop Team Leads and front-line associates through clear expectations, in-the-moment feedback, and structured follow-up.

$70,000 - $80,000 a year

Lead and develop a team of IT managers, product owners, analysts, and technical leads supporting customer service systems.

$155,600 - $203,300 a year