Technical Support Salaries in Palo Alto, CA

By joining us in this essential position, you will be at the forefront of elevating our commitment to customer-centric support, driving excellence, and setting…

Responsibilities: · Troubleshooting and support for all IT-related topics and anything else your customers need help with: software, laptops, cell phones, desk…

From $90,000 a year

Responds to local and central telephone helpline, supports tickets and e-mail, assesses problems and offers assistance, logs all calls into the Firm's call…

$85,000 - $95,000 a year

Triage incoming Take Charges — Participate in the team's triage rotation: label, score, and route field improvement submissions to the correct domain owner.

$104,000 - $192,000 a year

11 days ago

Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers,…

$110,500 - $152,000 a year

5 days ago

Provide direct technical web and telephone support to Fortinet customers including: Bachelor’s degree in Computer Science, Software Engineering or related field…

$90,000 - $110,000 a year