Customer Service Manager Salaries in Paramus, NJ

Manages escalated calls from customers as well as provides in-call assistance needed for associates in the center.

$57,000 - $95,000 a year

Provides leadership for Customer Care Center operations for the designated brand(s), driving a customer-first culture while delivering on service, sales, and…

$69,000 - $115,000 a year

Leverage internal and external data insights to develop actionable strategies to improve service levels, customer scorecards, and overall performance.

$105,000 - $120,000 a year

Strong people leadership skills with the ability to develop managers and teams. Lead, coach, and develop Customer Care managers and frontline teams.

$170,000 - $190,000 a year

3–5 years of experience in client relations, customer service, operations, account management, or a related field. Excellent written and verbal communication.

$75,000 - $85,000 a year

Lead a team of 2-4 call center supervisors responsible for overall production including calls, chats and emails. Your day-to-day responsibilities will include: