Help Desk Analyst Salaries in Pennsylvania

Experience with ticketing systems or help desk tools is a plus. Escalate technical issues and user concerns to the appropriate teams promptly.

Valid driver’s license in state of residence with access to a reliable vehicle capable of transporting equipment. Proficient use of applicable technology.

This role focuses on answering incoming support requests, performing basic troubleshooting, documenting and categorizing incidents, and escalating issues when…

$60,000 - $70,000 a year

2 days ago

Coordinates activities with help desk staff and assists with scheduling to ensure the help desk is operational during scheduled hours.

Serve as a role model of exemplary customer service to faculty, staff, students, and guests of the University by professionally and accurately using independent…

Responds to incoming calls, chats and emails regarding service requests from business users. This exciting opportunity is in a high growth environment where you…