Helpdesk Support Salaries in Philadelphia, PA

The Level 1 Operations Team is responsible for supporting our client's end users supporting hardware, software/applications, printer, phones etc.

$55,000 - $65,000 a year

Strong verbal and written communication skills , with the ability to explain technical concepts to non-technical users.

$40 - $55 an hour

3 hours ago

Ability to handle 50+ calls per day with calls being different in level of. Respond to incoming requests for assistance via calls, emails, or voicemails.

$17.31 an hour

Field incoming requests to the Help Desk via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues.

Excellent communication skills including the ability to translate technical information to non-technical users. Troubleshoot a wide variety of technical issues.

§ Utilizing the service desk application, you will receive incident and information request calls from the customers for IT services, and service that call…

$55,000 a year