Technical Support Salaries in Pittsburgh, PA

Respond promptly to user inquiries via help desk systems, providing clear guidance on technical issues. Strong communication skills with an ability to explain…

$25 - $30 an hour

14 days ago

Previous hands-on experience, internship, coursework, or related certification preferred. Typically requires basic technical knowledge of desktop support or end…

$23.24 - $34.18 an hour

2 days ago

An Associate’s Degree in Information Technology, Computer Science, or a related field is preferred. Excellent communication and listening skills to provide…

$21.22 - $25.71 an hour

B.A./B.S. in related field or equivalent education/experience to provide necessary skills to perform primary responsibilities.

$54,000 - $81,000 a year

Monitor the help desk phone queue as a priority, promptly answer incoming calls, and provide email and conference support to end users across the organization.

Experience with ticketing systems or help desk tools is a plus. Escalate technical issues and user concerns to the appropriate teams promptly.