Call Center Supervisor Salaries in Virginia

Help Desk Institute (HDI) certification or International Customer Management Institute (ICMI) or equivalent contact center leadership training.

Bachelor's degree in social work, Counseling, Psychology, or related field and a minimum of 1-year of direct supervisory experience in crisis intervention,…

$58,000 - $66,650 a year

Monitors daily Contact Center Support Services operations and work assignments to include but not limited to helpdesk tickets, hotline calls, escalated calls,…

$72,000 - $90,000 a year

9 days ago

Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information…

Assure quality of operations including leading CSR staff, training, monitoring, and observing customer phone calls and coaching to resolve customer service…

$65,000 - $77,000 a year

9 days ago

This role will oversee a team of 12–20 outbound, sales-driven Inside Sales Representatives focused on lead generation, rehash efforts, and revenue-driving…

$120,000 - $140,000 a year