Technical Support Agent Salaries in Raleigh, NC

1-3 years of experience in remote technical support, help desk, infrastructure support, or a similar technical troubleshooting environment.

$68,000 - $93,500 a year

2 days ago

Interact with internal teams (field service engineers) and external vendors/carriers. Support ~2,000 field engineers who call or submit requests.

$32.00 - $35.50 an hour

Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.

From $26 an hour

Education: Bachelor’s in Computer Science, Computer Engineering, or related technical field; or equivalent experience is preferred.

$37.98 - $57.21 an hour

Communication: Demonstrable ability to explain technical ideas clearly to both technical teams and business leaders.

$68,800 - $111,000 a year

12 days ago

Contribute to content strategy, helping develop clear Help Center and user education content and analyze user behavior data and make content improvements based…