Technical Support Occupations Salaries in Redwood City, CA

Responsibilities: · Troubleshooting and support for all IT-related topics and anything else your customers need help with: software, laptops, cell phones, desk…

From $90,000 a year

In this role, you'll be critical in ensuring the customer experience in IT support is second to none. 10% or less travel may be required.

Triage incoming Take Charges — Participate in the team's triage rotation: label, score, and route field improvement submissions to the correct domain owner.

$104,000 - $192,000 a year

9 days ago

Your primary responsibilities will be answering customer inquiries by email and phone, while upholding our service levels and quality standards.

$90,000 - $110,000 a year

2 days ago

Build automations to summarize voice of customer and product feedback to the full company. Work with engineers to resolve tier 3 tickets.

$100,000 - $250,000 a year

Serve as the day-to-day support contact for enterprise application users, helping answer questions, troubleshoot common issues, and route more complex items…

$75,000 a year

1 day ago