Senior Customer Service Representative Salaries in Richmond, VA

Manage inbound advanced and escalated customer calls, emails, for complex issues that advanced problem resolution.

$24 - $26 an hour

13 days ago

Assist the Call Center with escalated calls and/or questions pertaining to customer accounts. Ability to exercise tact and diplomacy in dealing with the public;…

$45,723 - $61,725 a year

7 days ago

Reviews and documents incoming written correspondence, document exceptions, and VRS-900 forms. Documents non-barcoded images and update ECM records with…

$52,933 a year

May assist customer by troubleshooting via telephone or email and identifying correct part. Responds to customer inquiries, provides quotes and takes customer…

Process & performance optimization: Continuously improve call intake and order entry through performance monitoring, automation tools, and cost-effective…

$86,700 - $173,300 a year

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

$43,300 - $60,600 a year

10 days ago