Helpdesk Technician Ii Salaries in Rockville, MD

Valid driver’s license, insurance and reliable personal vehicle. 1 year of relevant experience in a technical help desk environment.

Possess a valid driver’s license and ability to lift up to 50 lbs. Must possess an industry-recognized certification such as CompTIA A+, MCSE, or equivalent.

$70,000 a year

Receive and process support requests via telephone, ServiceNow ticketing system, remote support tools, and walk-in inquiries.

Accurately answer user support questions of software and hardware in the EOUSA office environment. Set up and support conference and training rooms for…

$108,000 - $156,000 a year

This position supports end users across multiple channels—including phone, email, chat, remote tools, and in person—and is responsible for resolving incidents…

$59,000 - $70,000 a year

Experience responding to telephone, email, chat, and online technical support requests. The ideal candidates will have strong customer service and technical…

Up to $112,000 a year

12 days ago