Junior Helpdesk Support Salaries in United States

Receive trouble calls submitted by email or telephone, listen to customer concerns, document each issue, and manage the associated trouble ticket through…

$60,000 - $73,000 a year

7 days ago

This role is ideal for early‑career IT professionals seeking hands‑on experience in a federal environment while developing strong technical troubleshooting and…

$20 - $24 an hour

This role involves resolving complex technical issues, managing escalations, and ensuring the smooth operation of IT systems in both office and field…

Up to $47 an hour

Ability to work under senior technical direction, prioritize multiple assignments, and coordinate effectively with technical teams and Government personnel.

$105,000 - $129,000 a year

7 days ago

Respond to user inquiries via calls, emails, and tickets, assisting with account setup, system navigation, and basic troubleshooting. Junior Level (0–3 years).

$70,000 - $90,000 a year

14 days ago

Create a ticket in the approved incident management system for all support calls received or route user support calls to appropriate IT Help Desk.

$45,000 - $52,000 a year