Support Engineer Salaries in Round Rock, TX

Manage and prioritise incoming support tickets from casino operators, prioritising by severity and business impact.

6+ years in technical support, solutions engineering, or SRE roles in deeply technical B2B environments (e.g., observability, infrastructure, data platforms).

$130,000 - $195,000 a year

You don't need to own a product vertical yet — you will work on well-scoped tickets with support from senior engineers, contribute to code reviews, and…

$95,000 - $110,000 a year

3 days ago

Provides assistance in analysis of software issues reported on customer tools by field engineers. Has limited impact on own work team; works within standardized…

$70,000 - $95,500 a year

Provide engineering knowledge and technical support for complex API integrations as needed. The Product Support Engineer leads investigation and resolution of…

5 days ago

Ability to quickly develop a deep understanding of our shipping technology and use that knowledge to provide high-quality technical guidance and solutions to…