Senior Customer Service Representative Salaries in Massachusetts

Answering after-hours phone calls in a timely and courteous manner. Education assistance, certification reimbursement and access to over 6,000 courses through…

$19 an hour

Provide strategic leadership for the Welcome Center triage model, driving continuous improvement in patient satisfaction and staff performance.

$88,600 - $104,800 a year

This is accomplished by working with customers after their implementation is complete to drive ongoing and expanded usage of the Allego platform.

$96,000 - $138,000 a year

Frontline Leadership: Directly manage, coach, and develop a premise based and virtual team of frontline managers, supervisors and agents within US Frontline…

$98,963 - $119,263 a year

Proficiency with CRM platforms (e.g., Salesforce), Microsoft suite and workflow/project management tools. Our total rewards offerings are influenced by several…

$100,000 - $115,000 a year

Experience working with complex workflows, data-driven platforms, or technical SaaS products. Familiarity with Primavera P6 or similar planning tools.

$140,000 - $155,000 a year