Support Escalation Engineer Salaries in San Francisco, CA

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience. Strong candidates may also have.

$210,000 - $250,000 a year

Are uncomfortable making judgment calls and owning outcomes. Be the primary owner of the support queue during SF hours, ensuring customers get timely,…

$150,000 - $180,000 a year

Experience required: 3-4+ years in infrastructure support or support engineering roles, including deep support/service desk experience in structured, customer-…

$100,000 - $140,000 a year

Communicate complex issues clearly to customers and internal stakeholders: Confidently lead live troubleshooting calls when required, write clear customer-…

$107,000 - $120,000 a year

7 days ago

Support SaaS vendor administration, renewals, license tracking, purchase requests, and access-related coordination. Startup or high-growth company experience.

$150,000 - $236,000 a year

Communicate and fully explain resolutions to clients across all technical skill levels. Desire for ongoing hardware/software training and certifications.