Help Desk Lead Salaries in San Leandro, CA

We run GPU and AI infrastructure for enterprise customers, and support is the front line of that experience. Partner with Engineering on incident response and…

$200,000 - $270,000 a year

3+ years of experience in IT help desk / desktop support, including Tier 1-2 ticketing and deskside support. Experience in network engineering and cybersecurity…

$89,100 - $117,600 a year

Build automations to summarize voice of customer and product feedback to the full company. Work with engineers to resolve tier 3 tickets.

$100,000 - $250,000 a year

Monitor needs surfaced by our OpenClaw and Hermes AI agents and make sure nothing falls through. Lead a team of two; set the standard and develop the person…

Bidirectional communication: can translate technical concepts to non-technical audiences and speak technical language fluently with engineers.

$240,000 - $350,000 a year

Activities include DataGlance application and data migrations, region setup, troubleshooting technical issues, support for customer system administration…