Technical Support Specialist Salaries in Maryland

Demonstrate sound customer service and telephone/ticket etiquette in responding to customer calls or inquiries. Prior IT support experience (1-2 years).

$72,700 - $149,200 a year

Provide technical support to clients by answering phone calls, emails, or chats in a timely and friendly manner. Identify and troubleshoot technical issues.

$30 - $33 an hour

Verify and report design, reliability and maintenance problems or defects to the engineering teams and communicate with engineering and manufacturing on…

$149,136 - $160,900 a year

14 days ago

Compliance with DoD 8570.01-M with a minimum certification of IAT Level I (SEC+, CCNA, A+, Net+). Provide service availability monitoring and help desk support…

$81,000 - $85,000 a year

Plan and develop documentation, training videos, and instructional design modules for commercially available and proprietary software applications.

$60 - $65 an hour

3 days ago

Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat.

$102,000 - $173,000 a year

11 days ago