Customer Service Manager Salaries in Spring Valley, NY

Department Management: • Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office • Ensure…

$64,800 - $97,200 a year

Manages escalated calls from customers as well as provides in-call assistance needed for associates in the center.

$57,000 - $95,000 a year

Daily/Weekly/Monthly review and assignment of field service work routing, ensuring customer expectations/appointments are met, including providing support to…

$80,000 - $90,000 a year

Leverage internal and external data insights to develop actionable strategies to improve service levels, customer scorecards, and overall performance.

$105,000 - $120,000 a year

Identify opportunities to refine customer service processes and policies, driving operational efficiency and service excellence.

$66,300 a year

Identify early risk signals, prioritize intervention strategies, and manage executive level escalations. Represent the voice of the customer internally to…

$182,000 - $291,000 a year