Service Desk Associate Salaries in Connecticut

Provide the highest level of customer service to members, prospective members, and guests. Maintain an orderly lobby area. Able to work opening shifts.

They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in…

Answer and direct phone calls with professionalism and strong phone etiquette. Support a clean, organized, and polished front desk environment.

$17 - $18 an hour

Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way.

$16.94 an hour

Confirm, record, and deliver wake-up calls (using manual sheet and/ or switchboard). Answer phones within 3 rings using proper greeting and etiquette.

Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner. Assists with clerical work for all departments.