Head Of Customer Service Salaries in New Jersey

Bachelor's Degree in Supply Chain, Logistics or related field. Leadership and Strategy - Develop and implement the global customer service strategy aligned with…

$153,500 a year

Define support tiers (T1: general inquiries, T2: technical/product, T3: engineering escalations) with clear ownership and handoff criteria.

$100,000 - $150,000 a year

Act as the voice of the customer internally; synthesizing feedback from the field into actionable input for Product and Engineering.

$225,000 - $255,000 a year

You are comfortable jumping into tickets, calls, escalations, workflows, and customer issues to understand the work and set the standard.

$80,000 - $100,000 a year

Tabs agents automate the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual…

$216,000 - $276,000 a year

Team Building & Development: Recruit, coach, and develop a high-performing team of Enterprise CSMs and CS Leaders. $276K – $325K • Offers Equity • Offers Bonus.

$276,000 - $325,000 a year