Senior Customer Service Representative Salaries in Sunnyvale, CA

Case Management: Attend customers meeting, provide accurate and up-to-date information on case status, track of customer feedback and develop strategies to…

$136,000 - $212,750 a year

Record the outcome of calls either manually or in an automated manner, make follow-up calls as necessary, and identify alternative community service resources…

$50,700 - $64,200 a year

11 days ago

Answers telephone calls promptly and responds to customer’s requests, inquiries and complaints in a respectful caring manner.

$28 - $33 an hour

Ability to travel to merchants to train staff and perform on-site audits to assess product performance and gather feedback.

$28.40 - $41.80 an hour

4 days ago

Lead, mentor, and develop a team of Customer Success Managers, ensuring alignment with company goals and customer success best practices.

$143,500 - $233,000 a year

Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

$150,000 a year