Technical Support Manager Salaries in Sunnyvale, CA

Responsibilities - Gain deep understanding of customer service team's workflows and pain points to identify platform optimization opportunities - Prioritize…

$88,000 - $202,667 a year

The successful candidate will work with customers for product sustainment and technical satisfaction, managing use of the DataGlance internal defect ticketing…

Advising on design and architecture: Providing technical guidance on architectural design, including replication and global data distribution, to ensure low…

$140,000 - $275,000 a year

Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and…

$67,560 - $112,440 a year

Ensure timely handling of inbound calls and emails and effective troubleshooting support. Communicate customer insights and field issues to influence product…

$85,000 - $95,000 a year

Ensure field teams have timely and accurate information to communicate with customers. The Senior Escalation Manager will also own post-incident governance,…

$157,000 - $180,000 a year