Call Center Supervisor Salaries in Sunrise, FL

Act as management escalation point for escalated calls. Support all Customer Contact Center process including but not limited to schedule adherence, department…

Review and score customer calls using quality control guidelines to ensure agents are meeting established criteria; Calibrate with other Team Members to ensure…

Handling inbound calls and making outbound calls. You will be responsible for receiving inbound calls and making outbound calls from customers regarding their…

$58,000 - $68,500 a year

The Dispatch Supervisor plays a critical leadership role in balancing customer expectations, plant production capabilities, driver availability, and logistical…

8 days ago

Supervise, motivate, and develop a team of 25+ sales agents. We are seeking an experienced, results-driven Call Center Supervisor to lead an in-office team of…

$50,000 - $65,000 a year

Monitors and analyzes quantitative service and productivity metrics (i.e., average speed to answer, abandon rate, service level, appointments scheduled, etc.).