Helpdesk Manager Salaries in Texas

This role provides fast, friendly Tier I tech support to staff and visitors, ensuring all incoming requests are acknowledged within an hour and triaged…

$60,000 - $65,000 a year

Four-year college degree in Information Technology, Computer Science, Business or related field of study. Demonstrate ability to plan, develop, and maintain…

$102,042.72 - $137,794.65 a year

You will be expected to diagnose and resolve technical issues across a variety of hardware, software, and networking topics including but not limited to:

Own incident and problem management for end-user services, including major incident communications/coordination, trend analysis, root cause identification, and…

ITIL® 4 Foundation certification required (higher-level certifications preferred). Demonstrated leadership of Major Incidents in complex, global environments.

$128,000 - $199,000 a year

Responsibilities include 24hr/7/365 day monitoring and analysis of production systems, dispatch and coordination of field service technicians, research and…