Senior Technical Support Salaries in Texas

The position involves providing comprehensive support to the entire Justice Business Unit (BU) by promptly responding to Help Desk calls, conducting expert…

Must possess a valid Texas Driver’s License and good driving record. Maintain up-to-date knowledge of IT operating procedures and standards as well as changing…

Occasionally, as necessary, answer non-escalated phone calls and email support tickets to ensure department service levels agreements are met.

$78,000 - $112,000 a year

Responding to customer product support inquiries via telephone, email or conference calls. Able to debug networking protocols using tools such as TCPDUMP and…

$120,000 - $207,000 a year

You will provide support by answering questions about product functionality, features, and best practices, while maintaining clear and consistent communication…

$68,700 - $103,150 a year

Excellent written and verbal communication skills, with the ability to explain complex technical information to both technical and non-technical audiences.