Senior Technical Support Salaries in Texas

The position involves providing comprehensive support to the entire Justice Business Unit (BU) by promptly responding to Help Desk calls, conducting expert…

You will provide support by answering questions about product functionality, features, and best practices, while maintaining clear and consistent communication…

$68,700 - $103,150 a year

Must possess a valid Texas Driver’s License and good driving record. Maintain up-to-date knowledge of IT operating procedures and standards as well as changing…

Excellent written and verbal communication skills, with the ability to explain complex technical information to both technical and non-technical audiences.

To provide support for complex incidents, escalated by analysts, perform root cause analysis, and implement solutions to resolve technical & security issues.

From $107,000 a year

Occasionally, as necessary, answer non-escalated phone calls and email support tickets to ensure department service levels agreements are met.

$78,000 - $112,000 a year