Call Center Representative Salaries in Toa Baja, PR

Manage incoming calls and referrals from other departments, also generating outbound calls to validate customer transactions when necessary.

This role involves handling inbound and outbound calls, scheduling appointments, verifying insurance, and updating patient records.

In charge of handling all external and internal Customer issues related to service via telephone calls, email or fax, analyze them using the operations systems…

1+ year of experience in collections, customer service, call center operations, accounts receivable, payment processing, or a related field.

3 days ago

Determines Contact Center quality standards by monitoring inbound and outbound calls, documenting results, and evaluating performance against established…

Participate in outbound calls, Contact Center projects, and training programs. Answer member calls and provide clear information about their health plans.

8 days ago