Helpdesk Specialist Salaries in Towson, MD

Provide technical support to clients by answering phone calls, emails, or chats in a timely and friendly manner. Identify and troubleshoot technical issues.

$30 - $33 an hour

O Log, track, document and resolve incoming requests using the help desk software solution. O A Tier 1 task is usually one that could be completed or solved by…

$22 - $28 an hour

10 days ago

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field. Outside of the classroom, co-curricular and extra-curricular…

$48,000 - $63,000 a year

Associate’s degree in computer science or related field preferred. The Field Support Specialist provides advanced onsite technical support for hardware,…

$57,140.30 - $99,305.86 a year

10 days ago

Coordinate closely with the Center and the installation RNEC telephone control officer (TCO) to ensure services proceed with minimal or no interruptions.

$77,500 - $116,500 a year

Supervise the assessment and categorization of incoming support requests to determine the appropriate level of support required.

$70,000 - $80,000 a year

15 hours ago