Customer Service Manager Salaries in Tennessee

Monitors associate’s calls to ensure employee is meeting demeanor, accuracy, and conformity to company and client policies.

Monitors associate’s calls to ensure employee is meeting demeanor, accuracy, and conformity to company and client policies. High School diploma or GED.

Bachelor's degree in business, engineering, or a related field. Familiarity with NERC certification requirements or similar regulatory training/compliance…

$120,000 - $180,000 a year

Respond quickly to unexpected call volume spikes, absenteeism, or system outages by adjusting breaks, lunches, or reassigning staff.

This role will be responsible to design, optimize and oversee the intake process to ensure that when motorists call after an accident, our agents collect…

$50,000 - $55,000 a year

9 days ago

Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Communication and problem-solving abilities.

$20 an hour