Senior Customer Service Representative Salaries in Vienna, VA

3+ years of increasing responsibility in a relevant field, such as an agency, public sector organization, or software company.

$70,000 - $85,000 a year

Experience working in a technical customer support capacity, e.g. support desk analyst, Professional Services Engineer, Technical Account Manager etc.

$123,600 - $165,600 a year

Experience driving software adoption, retention, renewals, expansion, customer health, executive business reviews, or customer value initiatives.

$115,000 - $150,000 a year

ITIL-IV (or earlier) certification. Help customers navigate and adopt OCIO's self-service tools and capabilities.

$75,000 - $89,000 a year

The Client Care Specialist is responsible for client-facing administrative functions of MLS Educational Consultants, including scheduling lessons and meetings,…

Act as POC for technical inquiries, issues or escalations from assigned customers and work with support agents and product teams to bring cases to conclusion.

From $100,000 a year

11 days ago